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COVID UPDATE

We still ask that you do not come to the surgery unless you have a pre arranged appointment with one of our clinicians. At the moment we are still unable to offer routine face to face appointments however we are able to offer phone appointments for on- going, routine issues. Please note that you may have to wait a few days, especially to speak to a specific doctor.

If you require urgent medical advice please call the surgery at 8am to arrange a call back from the GP that day. Our reception team will ask for a brief description of you symptoms this is so we can prioritise those with more urgent need. They may also direct you to another clinician or your local pharmacy that will be able to deal with your issue quicker and appropriately.

All GP and physio appointments will be triaged via telephone and you may be asked to email in pictures or arrange a face to face or video consultation. Please us this link if you are given a video consultation       

Our nurses and health care assistant are now able to offer most services so please call the surgery to arrange an appointment if you had your appointment cancelled or postponed due to the outbreak.

Please do not attend surgery for any reason if you have any coronavirus related symptoms instead call 111 for advice.

Finally we do ask that if you need to attend the surgery you wear a face covering unless exempt. Our reception team will ask you to wear one please follow the instructions given by them. Those who do not comply may be asked to leave.

For up-to-date general information about Coronavirus (COVID-19) please go to:

https://www.nhsinform.scot/coronavirus

Please use the below link if you have a video consultation

vidcall

 

Welcome to Whinpark Medical Centre

PLEASE be very careful when dialing our telephone number. It is 455 7999. We are getting reports of many patients misdialing and causing annoyance and inconvenience to a third party. Thank you.

Please be aware that all telephone calls will now be recorded for training and monitoring purposes.

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

the link:

GDPR Protection Notice

How to see your health records

Subject Access Request Form

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Disabled Access

Whinpark Medical Centre has easy access for wheelchairs with automatic doors and no steps. There are two designated bays in the car park for the use of disabled patients. All surgeries are on the ground floor and there is a disabled toilet. There is also a nappy changing area. A loop system is available for use if you are hearing impaired.

Carer Information Stand

(Site updated 06/08/2020)

Contact Details

Whinpark Medical Centre

Contact Telephone

0131 455 7999
111
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