GP Services across Scotland are changing to make sure you get to see the right person, at the right time in the right place. Our aim is to provide safe, effective, person-centred, sustainable health care services at the heart of communities for our patients. Read more.
Consulting at Whinpark Medical Centre is by appointment. Routine appointment times are available from 08:30 Monday to Friday.
We also operate an early morning surgery on a Tuesday and a Friday when appointments can be booked from 07:20.
Appointments can be made up to 2 weeks in advance either at the reception desk or by telephoning from 08:00 to 18:00. Please remember that appointments are 10 minutes long and the doctor may only be able to deal with one problem during this time. If you have several complaints or feel that your particular problem is more complex, it may be more appropriate to ask for a double appointment.
You can see any doctor of your choice. However, if at all possible, we would encourage you to try and see the same doctor for every consultation. To find out which days each doctor works please look at their details on our "Practice Team" page.
If you feel unwell and feel you need to be seen the same day, please try and phone as early in the day as possible. We have a number of 'On the Day' appointments released each day as well as an emergency surgery. Emergency surgeries can be extremely busy and you should be prepared to wait.
When you call the practice, the Reception staff will ask you some questions to find out who the right professional is to help you, to ensure that you are seen by the right person, at the right place and the right time. For example, if you have a muscular complaint, you may be offered an appointment with the Advanced (MSK) Physiotherapist.
Why does the Receptionist need to ask what’s wrong with me?
In the event of an acute medical emergency, i.e. one which is a matter of life or death only, please phone 0131 443 2397. This is a dedicated phone line which will be answered immediately and should not be used under any other circumstances. Please note it is ONLY manned during our opening hours of 08:00 to 18:00.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Lothian Eye Network
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